Customer Support

More ways to help you

Our new client portal provides our customers with
abilities to submit & manage cases, access to
previous invoices and a knowledgebase fill with over 500 computer related tutorial videos.

Need help? Tell us what you need


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Software Downloads

Recommended software for home or business use. Paid Software *

Client Portal

All the benefits of using our cool Client Portal.
  • Tickets management

    Tickets management

    Allow you to submit new tickets, review existing tickets and update the ticket with additional information.

  • Project management

    Project management

    Track progress of any projects, keeping you up to date with the stages of the project. Allow you to update & provide us with required information to complete tasks quicker.

  • Security Levels

    Security Levels

    Multi level access restrictions allow you to provide staff access to only certain features of client portal, keeping important information safe from unauthorized staffs.

  • Knowledgebase

    Knowledgebase

    A Self service feature, allows you to access general I.T tutorials and solutions. Account specific option allows us to cater the knowledgebase to your business, provides I.T training materials to your staff.

  • I.T Expenses

    I.T Expenses

    Helps you to stay more organized with your paperwork, facilitate in budgeting and reviewing your I.T expenses.

  • Online Tour

    Online Tour - How to

    Video Tour

Manufacturers

Manufactuer's contact information for support & warranty

Company Name Phone Website Support
Acer 03 9628 2300 / 1300 308 056 http://www.acer.com.au download
Apple Care 133 622 http://www.apple.com/au/ download
ASUS 03 9819 6677 / 1300 278 788 http://www.asus.com.au download
BenQ 1300 130 336 http://www.benq.com.au download
Bigpond 133 933 http://www.bigpond.com.au download
Brother 02 9887 4344 http://www.brother.com.au download
Billion 08 8322 9544 http://au.billion.com download
Canon 13 13 83 / 03 9813 1121 http://www.canon.com.au download
D-Link 1300 766 868 http://www.dlink.com.au download
Epson 1800 028 301 / 03 9813 1121 http://www.epson.com.au download
Fujitsu 1800 288 284 http://www.fujitsu.com/au/ download
Fuji Xerox 1800 811 177 http://www.fujixerox.com.au download
Gigabyte 03 8561 6288 http://www.gigabyte.com.au/ download
HP Compaq 13 10 47 http://www8.hp.com/au/ download
Lenovo / IBM 131 462 / 1300 880 917 http://www.lenovo.com/au/ download
iiNet B 13 24 49 / P 13 19 17 http://www.iinet.net.au download
Intel 1800 649 931 http://www.intel.com download
Internode 1300 788 233 http://www.internode.on.net/ download
Kyocera 03 9579 1555 / 1300 368 885 http://www.kyoceramita.com.au download
LG 1800 643 156 / 03 9877 8488 http://www.lg.com/au download
Linksys (Cisco) 1800 208 229 http://www.linksysbycisco.com/ANZ/ download
Logitech 02 8850 1192 http://www.logitech.com download
Microsoft 13 20 58 http://www.microsoft.com/en/au/ download
MSI 02 9748 0070 http://au.msi.com download
Netcomm 02 9424 2070 http://www.netcomm.com.au download
Netgear 1800 787 638 http://www.netgear.com.au download
Optus B 133 343 / P 131 344 http://www.optus.com.au download
Samsung 1300 362 603 / 03 9877 8488 http://www.samsung.com/au/ download
Seagate/Maxtor 1800 129 277 http://www.seagate.com/www/en-us/ download
Sony 1300 137 669 / 03 9866 6655 http://www.sony.com.au download
Toshiba 1800 680 662 http://www.mytoshiba.com.au download
TPG B 1300 365 313 / P 13 14 23 http://www.tpg.com.au/ download
Viewsonic 02 9906 6277 / 1800 880 818 http://www.viewsonic.com.au/ download